Shipping policy

At Frootree, we ensure the timely delivery of fresh fruits and vegetables. Please read our shipping and delivery guidelines below.

Shipping & Delivery Policy


1. Delivery Areas

  • We currently deliver within Kozhikode and selected nearby areas.
  • For out-of-coverage areas, please contact us before placing an order.

2. Delivery Timeframes

  • Orders are typically delivered within 24–48 hours from the time of confirmation.
  • Delivery times may vary due to unforeseen circumstances like weather or logistics issues.

3. Shipping Fees

  • Free delivery may be available for orders above a certain amount (as per ongoing offers).
  • A standard delivery charge applies to orders below the minimum free delivery threshold.

4. Tracking Orders

  • Customers will receive order status updates via email or WhatsApp.

5. Undelivered or Delayed Orders

  • If an order is delayed, customers will be notified promptly.
  • If an order cannot be delivered due to incorrect address details, additional charges may apply for reattempted delivery.

For delivery-related concerns, contact us at:
📧 Email: frootreeitdevelopment@gmail.com
📞 Phone: +91 99959 69644