At Frootree, we strive to ensure customer satisfaction by providing premium-quality fruits and vegetables. Please take a moment to read our Refund and Cancellation Policy outlined below.
1. Order Cancellations
- Orders can be canceled within 1 hour of placement. After this time, cancellations may not be possible.
- To cancel an order, please contact us immediately at frootreeitdevelopment@gmail.com or call us at +91 9995858522.
2. Refund Policy
- Refunds are applicable under the following conditions:
- The product received is damaged or spoiled at the time of delivery.
- An incorrect item is delivered.
- Refund requests must be submitted within 24 hours of receiving the product and must include supporting photographs.
3. Non-Refundable Items
- Perishable goods such as fresh fruits and vegetables cannot be returned unless they are damaged or incorrect.
- Orders that have been delivered as per the customer’s request are not eligible for a refund.
4. Refund Processing Time
- Once approved, refunds will be processed within 7–10 business days via the original payment method.
Contact Us
If you have any questions or concerns regarding your order, cancellation, or refund, please contact us:
📧 Email: frootreeitdevelopment@gmail.com
📞 Phone: +91 99959 69644
